PMS and POS rollouts
Prerequisite audit, configuration, interfaces (payment, OTA, door locks, accounting), staff training, cutover outside peak occupancy, on-site presence on day one.
Hospitality
Hotel IT projects: one lead, from scoping to the first guest
A hotel never closes for a migration. We prepare every cutover so your front office welcomes guests on day one, across one, ten or a hundred properties.
What we do
Identity and access management (IAM)
Account creation, changes and removal at the pace of hotel staff turnover. Access reviews, orphan accounts removed, rights aligned with job roles.
Single point of contact (SPOC)
One contact for your properties, your vendors and your IT department. We centralise requests, chase vendors and report every week.
Project management and openings
IT planning for an opening or a renovation: network, telephony, PMS, POS, door locks, guest Wi-Fi. We hold the date.
Support and managed services
Support for hotel teams, including 24/7 during cutovers, and management of your application estate.
Track record
10 years leading hotel IT projects
14 years of experience in hospitality overall.
- Lead for the kiosk and door lock workstreams of a transformation programme covering more than 350 hotels in 4 European countries: PMS integration, EU fiscal compliance, access governance.
- Software migration for a hotel group across 5 European countries.
- PMS rollouts across more than 150 properties.
- Interfaces: payment, OTA, door locks, POS, accounting.
- Certifications: ITIL 4 Foundation, Professional Scrum Master, Professional Scrum Product Owner, change management (ESSEC).
Frequently asked questions
Do you work with our current vendor?
Yes. We coordinate the vendor and defend your interests: deadlines, scope, quality of deliverables.
Do you take on single-hotel projects?
Yes, for an opening or a migration. Our method shows its full value across a multi-property portfolio.